Dr. Cheng-Kai Kao's Background in Healthcare Informatics Innovation
As an academic hospitalist, Dr. Cheng-Kai Kao, who teaches two courses in the Master of Science in Biomedical Informatics (MScBMI) program and is also an assistant professor at UChicago Medicine, was excited to arrive at the University of Chicago in 2011 just as the area of informatics was beginning to receive more attention at the hospital. Already having an interest in the areas of informatics and data analytics, he promptly became board certified in clinical informatics and agreed to serve as the medical director of informatics at UChicago Medicine.
“Being a hospitalist, I really enjoy my time seeing patients,” he says. “But the amount of work at the hospital today and the speed with which any number of complex processes need to take place means steps will inevitably be missed. This is nobody’s fault and everyone’s working as hard as they can. Nevertheless, I can clearly see the gap between what could happen given the information and knowledge we currently have and what does.”
Information Technology Tools for Clinicians
The discipline of informatics and the various tools developed within it strive to close that gap. As associate chief medical information officer, he leads multiple initiatives that leverage information technology to provide decision support for the frontline clinicians with the goal of ensuring patient safety, optimizing clinical workflow, and enhancing the electronic health record system, while all along making innovations that improve care quality and patient experience.
“It’s a really exciting moment and I’m very happy to be taking part in it,” he says. “As more and more information gets collected, a broader array of informatics tools is becoming developed. Very soon artificial intelligence will start to play a major role for purposes like predictive modeling, image recognition, diagnostics decisions, and more.”
Noting that informatics tools are not intended to replace physicians but only to amend this gap within practice, Dr. Kao compares their arrival to the effect Google Maps has had on directions.
“These tools leverage the vast amount of information that’s collected to make decisions at a rate no human possibly can,” he says. “The data are already being collected and it’s just a matter of putting what we already have to use advantageously.”
In his MScBMI class Decision Support Systems and Health Care, he asks his students to consider their own work environment as a place where such tools might have applications to fill gaps. Thus, in addition to giving students an overview of the types of computer-assisted management decision systems used in health organizations, he helps students see the broader potential for informatics innovation.
“More and more, these tools aren’t just being used in hospitals,” he says. “They have applications in real life too. Whether it’s a matter of standardizing a complex protocol or building in alerts as a way to avoid potential mistakes, the information we have available to us today is capable of reducing error and saving time across many data-generating environments. My class is designed so that students can begin to recognize openings in their own work lives for informatics solutions.”
Healthcare Informatics Courses for Entrepreneurship and Innovation
Spurring the idea for his second MScBMI class Health Care and Entrepreneurship, Dr. Kao recalls taking part in a medical innovation conference several years ago. Present as the associate chief medical information officer at UChicago Medicine, he found himself surrounded by professionals representing an array of different industries and professions whom he’d likely never have encountered at the hospital, despite all of them being connected to the health care area.